Shipping Policy

Your order is ready to move with Thebowmenproshop

What happens after you order

We designed this path to be clear and steady, so you can plan your days with confidence while your pieces make the journey to you.

1. Payment authorization: Orders begin processing after successful payment authorization on business days only.
2. Handling time: Our standard handling time is 1-1 business days.
3. Dispatch: Once picked and packed, your parcel is handed to the carrier.
4. Tracking: A tracking number is sent to your email after dispatch. Please allow 24–48 hours for the carrier to register the first scan.
5. Transit: Typical delivery timing is 2-5 business days after dispatch. Delivery dates are estimates and are not guaranteed.

Standard shipping at a glance

Your essentials, delivered with a straightforward rate and timeline.

Destination availability

We ship to the locations presented at checkout. If your address cannot be serviced by our carrier network:

• We will contact you to request an alternate deliverable address, or
• We will cancel the order and issue a refund for the items and the shipping fee.

Split shipments and multiple items

To keep your wardrobe moving, items may dispatch separately.

• Split shipments can occur when items are ready at different times.
• Each parcel will have its own tracking number, sent by email as it leaves our facility.

Tracking details

We keep you informed from handoff to delivery.

• Tracking information is emailed after dispatch.
• Carriers may take 24–48 hours to register the first scan; visibility can be limited before that first scan.

Delays outside our control

Most journeys are smooth, but unexpected conditions can affect timelines.

• Weather events, customs processing, and carrier disruptions may extend delivery times.
• Estimated dates are not guaranteed and exclude such external delays.

Address accuracy is essential

Help us reach you without detours.

• Customers are responsible for providing a complete and accurate shipping address at checkout.
• Thebowmenproshop is not responsible for delays or non-delivery resulting from incorrect or incomplete addresses provided at checkout.

Lost or damaged packages

If something goes off course, we are here to help.

• Please contact us within 7 days of the recorded delivery date or the date the issue occurred.
• Include your order number and clear photos of the package and items (if damaged) so we can investigate with the carrier.

Contact Thebowmenproshop
Email: [email protected]
Address: 16 Risero Dr, Mission Viejo, CA 92692