Privacy Policy

Privacy for your journey with Thebowmenproshop

Summary

• We collect only what is needed to process orders, deliver products, and support you.
• We use essential and analytics cookies; optional marketing cookies are controlled by you.
• We share data with payment processors (PayPal, Stripe, Airwallex), shipping carriers, analytics services, and legal authorities when required.
• You can request access, correction, or deletion of your data and opt out of marketing by contacting [email protected].

1. What personal data we collect

We gather information so your order moves smoothly from cart to closet, and so our site works reliably.

• Identity and contact details: name, email address, and shipping/billing addresses.
• Order information: items purchased, sizes, customization choices (if applicable), order value, and timestamps.
• Payment information: payment method and status. Payment details are processed by our payment partners; we receive limited confirmations needed to complete your order.
• Technical and usage data: IP address, device and browser type, pages viewed, referring/exit pages, and cookie identifiers.
• Communications: messages sent to our support team and your marketing preferences.
• User-generated content: product reviews, survey responses, or similar feedback you choose to provide.

2. Why we process your information

Your data powers essential store operations and a stable shopping experience.

• Order fulfillment: to confirm purchases, take payment, pick, pack, and ship your items, and provide delivery updates.
• Customer support: to respond to requests, handle returns, and resolve issues.
• Fraud and security: to verify transactions, detect suspicious activity, and protect our site and customers.
• Legal compliance: to meet tax, accounting, and regulatory obligations.
• Analytics and improvement: to understand site performance and improve products and services.
• Marketing with choice: to send updates or promotions if you have opted in, with the option to opt out at any time.

3. Cookies and similar technologies

Cookies help the site remember essentials, measure performance, and personalize where you allow it.

• Essential cookies: required for core functions such as cart, checkout, and account-less sessions.
• Analytics cookies: help us understand traffic, page performance, and product interest so we can improve.
• Optional marketing cookies: used for personalization or advertising where permitted. You can manage these preferences via your browser settings and applicable on-site controls.

Disabling essential cookies may affect site functionality. You can clear or block non-essential cookies through your browser at any time.

4. When and with whom we share data

We share information only with trusted partners who help us run the store or when the law requires it.

• Payment processors: to securely process payments. These include PayPal, Stripe, and Airwallex.
• Shipping and logistics: third-party shipping carriers that deliver your order and provide tracking.
• Analytics services: providers that measure site usage and performance so we can improve our products and experience.
• Service providers: operational partners under contract (for example, hosting or customer service tools) who must handle data only on our instructions.
• Legal and safety: authorities or third parties when we are legally required to do so or to protect rights, safety, and security.

5. Data retention

We keep personal data only for as long as it is needed for the purposes described above.

• Orders and transactions: retained for the period necessary to fulfill the purchase and to comply with tax, accounting, and legal obligations.
• Support records and preferences: retained to manage ongoing requests and honor your communication choices.
• When data is no longer required, we delete it or de-identify it in a commercially reasonable manner.

6. Your rights and choices

You are in control of your information. To exercise any right below, email [email protected] with your request and sufficient details to verify your identity.

• Access: request a copy of your personal data.
• Correction: ask us to fix inaccurate or incomplete information.
• Deletion: request deletion of personal data, subject to legal obligations.
• Marketing choices: opt out of marketing emails at any time and adjust cookie settings in your browser.

California residents (CCPA/CPRA): You may have rights to know, access, correct, delete, and opt out of the sale or sharing of personal information for cross-context behavioral advertising. You also have the right to limit certain uses of sensitive personal information and to be free from discrimination for exercising your rights.

EEA/UK residents (GDPR): You may have rights to access, rectify, erase, restrict processing, object to processing, and data portability. Our legal bases include performance of a contract, legitimate interests, legal obligations, and consent where applicable. You may lodge a complaint with your local supervisory authority.

7. Children’s privacy

Our site and products are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has provided us personal data, contact us so we can delete it.

8. How to contact us about privacy

Email: [email protected]

Mailing address: 16 Risero Dr, Mission Viejo, CA 92692

We respond to verified requests within a reasonable timeframe consistent with applicable law.

9. Effective date

This Privacy Policy is effective on the date this page is published and may be updated as our practices evolve.