FAQs

Thebowmenproshop keeps your journey streamlined—here are the essentials to shop with confidence.

How do I place an order and what happens after checkout?

Add your chosen styles to cart, proceed to checkout, and complete payment. You will receive an order confirmation by email. Once your order is prepared, it ships within our standard handling time and you will receive a shipping confirmation with tracking.

• Accepted payment methods: PayPal, credit/debit cards, Stripe, Airwallex
• Currency: USD
• Taxes: shown at checkout where applicable

What if I am unsure about my size?

If you are between sizes or unsure, consider how you prefer your fit—closer or roomier. Compare the product’s listed fit notes (where available) to a similar item you already own. Our team can also help with guidance; share your measurements and preferences with support via email.

• Tip: Measure a favorite garment flat and compare to product measurements when provided.
• Still in doubt? Email [email protected] for tailored advice.

What are your shipping fee and timelines?

We ship using a straightforward, flat-rate service so you can plan your arrival window with ease.

• Standard shipping fee: $6.99 per order
• Standard handling time: 1-1 business days
• Standard transit time: 2-5 business days

How do I track my order?

After your package leaves our facility, you will receive a shipping confirmation email that includes your tracking number. Use that tracking number to follow your delivery’s progress until it reaches your door.

• Did not see the email? Check your spam or promotions folder and verify the email used at checkout.

What is your return window and what is required for a return?

You can request a return within 30 days from delivery. Items should be in original condition, unworn and unwashed, with all tags and packaging included. There is no restocking fee. To start, email us with your order number and the item(s) you wish to return.

• Pack the item securely to prevent damage in transit.
• Keep your return shipment receipt until your refund is completed.

When will I receive my refund?

After we receive and inspect your return, refunds are processed in 5-7 business days. Depending on your bank or card issuer, it may take an additional 5-10 business days for the credit to appear on your statement. Refunds are sent to the original payment method in USD. The original shipping fee is refunded only when Thebowmenproshop is at fault.

• No restocking fee applies.

Which payment methods do you accept?

We accept PayPal, credit/debit cards, Stripe, and Airwallex for a secure and flexible checkout experience. All transactions are processed in USD, and taxes are shown at checkout where applicable.

• For fastest checkout, ensure your billing and shipping details match your payment method.

How can I contact support?

Email us anytime at [email protected]. If you prefer mail, our business address is 16 Risero Dr, Mission Viejo, CA 92692.

Need more help choosing styles or tracking a return? Our team is ready to assist at [email protected], or by mail at 16 Risero Dr, Mission Viejo, CA 92692.