Privacy Policy

Last Updated: October 2025

At Thebowmenproshop, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase products from thebowmenproshop.com. By using our website, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We collect information you provide when:

  • Creating an account
  • Placing an order
  • Requesting a return, refund, or exchange
  • Contacting customer support

This may include:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment details (processed securely by third-party gateways; we do not store full credit card data)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Device and browser information
  • Pages visited and time spent on the site
  • Cookies and other tracking technologies

1.3 Order & Transaction Data

Includes details about:

  • Items purchased
  • Order history
  • Return or exchange history (aligned with our 30-day return and 14-day refund policy)

2. How We Use Your Information

We use collected data to:

  • Process orders, returns, and exchanges efficiently (14-day refund policy included)
  • Provide customer support
  • Improve website performance and user experience
  • Send promotional communications (optional; you may opt out)
  • Prevent fraudulent transactions
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your information. We may share data with trusted third parties to provide our services, including:

  • Payment processors (Stripe, PayPal)
  • Shipping carriers (USPS, UPS, FedEx)
  • Website hosting & analytics services (Google Analytics, etc.)
  • Email service providers for communication

All third parties are bound by confidentiality and may only use your information to provide services for us.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Enhance website functionality
  • Remember your preferences
  • Track website traffic and performance
  • Support marketing and analytics

You may disable cookies in your browser, but some features (e.g., return/exchange forms) may not function properly.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Process orders, returns, and exchanges (including 14-day refunds)
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Once information is no longer needed, it is securely deleted or anonymized.

6. Security

We implement industry-standard measures to protect your data:

  • SSL encryption on all checkout and account pages
  • Secure payment processing through third-party gateways
  • Restricted access to personal information
  • Regular monitoring of potential vulnerabilities

While we strive to protect your information, no method of transmission over the internet is 100% secure.

7. Your Rights

You may have the right to:

  • Access or request a copy of your personal information
  • Request corrections or updates
  • Request deletion of personal data
  • Opt out of marketing communications

For assistance, contact support@thebowmenproshop.com.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their policies before interacting.

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such data, it will be promptly deleted.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.

11. Contact Us

For questions regarding this Privacy Policy or your personal data:

Thebowmenproshop
📧 support@thebowmenproshop.com
🕒 Monday – Saturday, 8:00 AM – 7:00 PM (EST)